SECURITY & PRIVACY

Your trust is everything.

Here’s exactly how we protect your data and respect your privacy.

STORAGE

How your data is stored.

Enterprise-grade security for your personal information.

Encrypted Database

All data is stored in an encrypted MongoDB database with industry-standard security protocols.

Password Security

Passwords are hashed using bcrypt — we never store or can see your actual password.

Secure Sessions

JWT tokens with expiration ensure your sessions are secure and automatically expire.

Isolated Data

Your memories, conversations, and profile are tied to your account only — never shared across users.

ACCESS

Who can see your data.

Complete transparency about data access.

You have access to

  • All your conversations
  • All your stored memories
  • Your profile and preferences
  • Your projects and shared content
  • Ability to export everything
  • Ability to delete anything

Admins cannot see

  • Your conversation content
  • Your stored memories
  • Your personal profile details
  • Your project contents
  • Any identifying information in chats
What admins CAN see: aggregate, anonymous metrics only — total users, message counts, system health. That helps us improve the product without compromising your privacy.
PROTECTION

Security measures.

Multiple layers of protection.

RATE LIMITING

Abuse control

Prevents brute force attacks and abuse.

INPUT SANITIZATION

Prompt safety

Protects against prompt injection attacks.

RECAPTCHA

Sign-up verification

Blocks bots at sign-up.

TOKEN MANAGEMENT

Session hygiene

Sessions expire automatically.

HTTPS

Encrypted in transit

All data is encrypted in transit.

ACCESS CONTROLS

Role-based permissions

A role-based permissions system.

IMPORTS

Your chat history is analyzed, not stored.

When you import chat history from ChatGPT, Facebook, or other platforms:

1
We extract insights

Your messages are analyzed to understand your communication style, interests, and personality.

2
We update your SoulPrint

The AI-generated insights are added to your personalized profile.

3
We delete all raw messages

Your original messages are permanently deleted from our servers immediately after analysis.

Only insights and summaries are kept — never your actual conversations.
ARCHITECTURE

We’re not just ChatGPT.

A unified AI interface, not a wrapper.

SoulPrint isn’t locked to one AI provider. We’re a multi-model platform that lets you choose the best AI for your needs.

OpenAI GPT-4o, GPT-4.5
Anthropic Claude Sonnet
Google Gemini 2.5 Pro
Perplexity Research Mode
Why this matters for privacy: your data is stored on SoulPrint’s servers, not permanently with any AI provider. When you send a message it’s processed by your chosen AI and the response is returned — but the AI providers don’t retain your conversation history the way they would if you used them directly.
CONTROL

You’re in control.

Your data, your rules.

VIEW & EDIT

See all your stored memories and edit or remove any of them anytime.

EXPORT EVERYTHING

Download all your data — conversations, memories, profile — at any time.

DELETE ANYTIME

Delete individual memories, conversations, or your entire account permanently.

TRANSPARENCY

How your messages are handled.

1

You send a message

Your message is encrypted and sent to SoulPrint’s servers.

2

We add context

Your stored memories and preferences are added to give the AI context about you.

3

AI processes

The message goes to your chosen AI provider (OpenAI, Anthropic, etc.) for processing.

4

Response stored

The response comes back to us, and we store it in YOUR account — not the provider’s.

Key difference from ChatGPT: when you use ChatGPT directly, OpenAI stores your entire conversation history. With SoulPrint, your history is stored with us — the AI providers only see individual requests, not your full history.

What we don’t do.

× Sell your data to third parties

× Show ads based on your conversations

× Share your personal information

× Train AI models on your private data

× Store your data longer than necessary

× Access your conversations without permission

QUESTIONS

Committed to transparency.

If you have any questions about how your data is handled, reach out — a person answers.

Contact us Read the FAQ